Terms of service

Welcome to Taste of Tulsi. These Terms of Service govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms and conditions.

Please read them carefully before using our website.

General Information

This website is operated by Taste of Tulsi. Throughout the site, the terms “we”, “us”, and “our” refer to Taste of Tulsi.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • The information provided by you is accurate and complete
  • You will use the website lawfully and responsibly

Products & Services

Taste of Tulsi offers pickles, mukhvas, and food-related products.

We make every effort to display product details, pricing, and images accurately. However:

  • Product color, packaging, or appearance may slightly vary
  • Taste and texture may vary due to traditional preparation methods
  • Product availability may change without notice

We reserve the right to discontinue any product at any time.

Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR)
  • Prices may change without prior notice
  • Payments must be completed through approved payment methods available on the website

Taste of Tulsi reserves the right to cancel any order suspected of fraud or unauthorized activity.

Shipping & Delivery

We aim to process and dispatch orders within a reasonable timeframe.

Delivery timelines may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations

Taste of Tulsi is not responsible for delays caused by third-party logistics providers.

Customers must provide accurate shipping information. We are not responsible for failed deliveries due to incorrect details provided by customers.

Return, Replacement & Refund Policy

  • No return policy
  • No exchange policy
  • No refund policy

Replacement is only applicable in the following cases:

  • Wrong product received
  • Expired product received
  • Damaged or bad-quality product received

Customers must provide a complete unboxing video as proof for any replacement claim.

Without a proper unboxing video, no complaint will be accepted.

Approved claims will receive only a replacement product. No monetary refund will be provided.

Intellectual Property

All website content including:

  • Logo
  • Brand name
  • Images
  • Product descriptions
  • Graphics
  • Text content

are the property of Taste of Tulsi and may not be copied, reproduced, or used without written permission.

Prohibited Activities

Users must not:

  • Use the website for illegal purposes
  • Attempt unauthorized access to the website
  • Upload harmful code or malware
  • Misuse website content or branding
  • Submit false or misleading information

Limitation of Liability

Taste of Tulsi shall not be held liable for:

  • Indirect or incidental damages
  • Delays caused by logistics partners
  • Allergic reactions or health issues caused by food ingredients
  • Losses resulting from misuse of products

Customers are advised to check ingredients before consumption if they have allergies or dietary restrictions.

Privacy

Your use of this website is also governed by our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the jurisdiction of Rajkot, Gujarat.

Contact Information

For any questions regarding these Terms of Service, contact us:

Taste of Tulsi
Thanagalol, New Plot Vistar
Ta: Jetpur, Dist: Rajkot
Gujarat – 360370

📞 +91 95580 40818
📧 support@tasteoftulsi.com